Privacy Policy
This policy explains how we handle personal information under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
Pro Crack Seal (“we”, “us”) operates https://procrackseal.com.au and provides asphalt crack sealing services across Western Australia. This notice is written for an Australian audience and is not legal advice.
What we collect
- Contact details you submit (name, email, phone, organisation, project notes).
- Technical logs needed for security and reliability (IP address, browser type, timestamps).
- Optional analytics/marketing data only when you consent to non-essential cookies (for example via Google Tag Manager).
Why we collect it
- Respond to quote and inspection requests.
- Provide customer service and fulfil contracts.
- Improve site content and measure campaign performance when permitted.
- Protect the site against abuse and spam (including Cloudflare Turnstile where enabled).
Cookies & similar technologies
Necessary cookies support core functions such as security and form submission. Analytics and marketing cookies are optional. You can accept, decline, or change preferences using the cookie banner, or manage cookie preferences.
Disclosure
We may share information with trusted processors who help us operate the website and communications (hosting, email delivery, captcha, analytics providers when consented). We do not sell personal information.
Storage & security
We take reasonable steps to protect personal information, including HTTPS, security headers, access controls on hosting, and captcha on public forms. No method of transmission is completely secure.
Overseas disclosure
Some processors (for example analytics or CDN providers) may store or process data outside Australia. Where that occurs, we take reasonable steps consistent with the APPs.
Access & correction
You may request access to, or correction of, personal information we hold about you. Contact us at +61 435 503 464 or via the contact form.
Complaints
If you have a privacy complaint, contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Updates
We may update this policy from time to time. The version on this page is current as of 31 October 2026.